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Living Green Technology offers new and refurbished products that will include a power supply or power cord unless otherwise noted. New products come with original box and will either be notated as “open box” or “new sealed”. Refurbished products are tested and cleaned to look as new as possible. Refurbished products may show signs of use. Our cosmetic grading scale is a follows: “A”: Like new, minimal signs of use. “B”: Signs of use such as small scratches on the outer casing. No scratches or dead pixels on the LCD. Casing shows no major deep scratches or cracks. “C”: Heavy signs of use. Dents or cracks on the casing. Please see notes for detailed cosmetic issues.

Questions or concerns? We can be contacted Monday – Friday, 9AM – 5PM PST. We usually respond to all messages within one business day. Please note, we do not work weekends or major holidays. For messages sent over the weekend or holiday, we will respond the following business day. Our number one goal is 100% customer satisfaction. Please contact us prior to leaving negative feedback so we can make things right!

Shipping: Orders placed before 2pm PST are shipped same business day. Orders made after 2pm PST will ship next business day. We coverall shipping costs.

Returns: We offer free returns up to 30 days of purchase. If you would like to return your item, simply click the “return this item” link and a free label will be automatically generated. Please note: some items are sold as is / for parts in which returns are not accepted.

About us: We are a locally owned, electronic recycling company based in Seattle, Washington. Our mission is to minimize the environmental impact of technology on our planet by promoting the re-use and recycling of electronics.